Aritzia FAQ
Aritzia does not have a specific senior discount program. The company focuses on offering "Everyday Luxury" through its various brands and services, but it does not provide a dedicated discount program for seniors. Instead, Aritzia offers a general email newsletter and insider program that provides access to sales, new arrivals, and other exclusive benefits, which can be beneficial for shoppers of all ages. Aritzia offers a military discount program that provides a way for active, veteran, retired, and reservist US Army, Navy, Air Force, Marines, Space Force, and Coast Guard personnel to receive a discount on their purchases. This program offers a percentage discount, although the exact percentage is not specified. To qualify and redeem the discount, military personnel must verify their military status through a third-party verification service. The discount can be used on both online and in-store purchases, but details on exclusions, minimum purchase requirements, and combinability with other discounts are not explicitly stated. Aritzia offers a student discount program that provides eligible students with a 20% discount on their purchases. This program is available to college and university students in the United States who can verify their student status through a third-party verification service like SheerID. To qualify, students must be actively enrolled in a U.S.-based college or university. Once verified, students can enjoy the 20% discount on their purchases, although some exclusions may apply, and it cannot be combined with other discounts. Aritzia does not offer a birthday discount program. You do not need to be a loyalty member to qualify, as there is no program available. This means that there are no percentage discounts, dollar-amount discounts, or other perks offered specifically for birthdays. Aritzia does not offer a frontline worker discount program. However, during the COVID-19 pandemic, Aritzia launched the Community Care Program, which provided custom clothing packages to frontline healthcare workers. This program was not a discount program for shoppers but rather a charitable initiative by Aritzia to support healthcare workers. The program allowed customers to purchase Sponsor Packages, which in turn funded the gifting of Relief Packages to healthcare workers. Aritzia offers a variety of payment methods for a seamless shopping experience. They accept major credit cards, including Visa, Mastercard, and American Express, as well as Afterpay, which allows customers to pay in four interest-free installments every two weeks. Additionally, they accept Aritzia Gift Cards, but do not currently accept Venmo, Apple Pay, Google Pay, or PayPal. By providing these payment options, Aritzia ensures that customers can choose the method that best suits their needs. Aritzia offers various financing methods to enhance the shopping experience for its customers. The store accepts Afterpay, a "buy now, pay later" service that allows customers to make purchases and pay in four interest-free installments every two weeks. Additionally, Aritzia accepts credit cards, including Visa, Mastercard, and American Express, as well as PayPal. However, it does not accept Affirm or Klarna as financing options. Does Aritzia offer a senior discount?
Does Aritzia have a military discount program?
Does Aritzia have a student discount program?
Does Aritzia offer a birthday discount?
Does Aritzia offer a frontline worker discount?
What payment methods does Aritzia accept?
What financing methods does Aritzia accept?
What is the Aritzia price adjustment policy?
Aritzia does not offer a price adjustment policy. This means that if you purchase an item and the price drops later, you cannot request a refund for the difference. Instead, you would need to return the item within the return window (14 days for online purchases and 10 days for in-store purchases) and repurchase it at the new lower price. This policy applies to all items, with no exclusions for lightly used items, but sale items marked with a discount of 50% or greater are final sale and cannot be returned or exchanged.
Does Aritzia offer free shipping?
Aritzia offers free shipping on all orders, with no minimum order value required. If you need to track your order, Aritzia provides order tracking support. While Aritzia does not offer international shipping, you can find similar brands that do offer international shipping, such as Torrid, Lane Bryant, and Anthropologie. Additionally, Aritzia allows for free returns and exchanges within 14 days of the shipping date, making it a convenient and reliable option for shoppers.
Does Aritzia have a loyalty program?
Aritzia offers a loyalty program called "Your Clientele Rewards" that provides exclusive benefits and personalized experiences for its loyal customers. By joining the program, shoppers can gain access to insider information on sales, new arrivals, and special events, as well as receive valued feedback opportunities and Aritzia gift cards in return. The program does not follow traditional loyalty program structures, instead focusing on enhancing the customer experience through data-driven initiatives and personalized shopping experiences. Shoppers can join the program for free and start receiving benefits immediately, with no minimum purchase requirements or exclusions noted.
Does Aritzia offer free returns?
Aritzia offers a flexible return policy to ensure a stress-free shopping experience. For online purchases, returns are free when signed into your Aritzia account, and you have up to 21 days to initiate a return. If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. All returned items must be in their original, unworn condition with tags attached, and refunds will be credited to the original method of payment within 7-10 business days.
How do I track or cancel an order with Aritzia?
Aritzia ensures a seamless shopping experience by providing detailed information on order tracking and cancellations. Once an order is placed, it ships out the same day if placed before the 2:00 pm local cut-off time, Monday through Friday, and the following Monday for orders placed after the cut-off time on Friday or during weekends and holidays. You can cancel your order within 30 minutes of submitting it by contacting Aritzia Concierge during their operating hours. Aritzia uses FedEx for shipping, and orders typically take 1-4 business days to arrive, depending on the chosen shipping method. To track your order, sign into your account, access your Order History, and click "Track Items" to receive updates on your shipment's progress.
Does Aritzia sell gift cards?
Aritzia offers a flexible gift card policy that allows you to choose the amount and delivery method. Gift cards can be sent via email or mail, with physical cards shipping free starting from $25. These gift cards are final sale and cannot be refunded, but they can be redeemed online or in-store, making them a convenient and thoughtful gift option. Additionally, purchases made using Aritzia Gift Cards will be charged applicable taxes.
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