Resubmit Payroll Tax "Manual" payment and pay electronically (2024)

Wednesday

Hello All,

New user to any version of Quickbooks here. I am using QBO and I started paying payroll about a 6 weeks ago. The very first payroll I ran for 04/10/2024 - 04/12/2024 , the Federal Taxes (941/943/944) payment history showed a "Manual" payment on 4/17/2024.

I had electronic payments set up, so I am not sure why it did this. I have run payroll 3 total times, and the next two payroll showed electronic payments to the IRS on 5/1 and 5/15, and I see those corresponding transactions in my bank account, but nothing ever happened on 4/17/2024 and I did NOT actually make a manual payment. Is there any way to reconcile this and make QBO make an electronic payment retroactively for that payment that did not occur on 4/17/2024? Any ideas why that first payment was "Manual?"

Thank you in advance.

• QuickBooks Online
• QuickBooks Online Payroll

ShangY

Hello, @segami. I can help you resubmit the Federal Tax payment electronically.

Based on the scenario, there's a good chance that the payment has been marked as paid inadvertently or another user may have paid the taxes manually resulting in it to reflect as a manual payment. I'll help you delete it so we can electronically re-submit the payment in QuickBooks Online (QBO).

Here's how:

1. Select Payroll tax from the Taxes menu.
2. Choose Payment history.
3. Set the date range and select the payment you wish to delete.
4. Click on Delete from the Edit drop-down. You can't delete the payment if you don't see that option.
5. To confirm, select Yes.

After successfully deleting the payment, we can now e-file the taxes electronically.

Additionally, you can check this article to learn more about how you can manage payroll reports efficiently in QBO: Run payroll reports.

Please let me know if you have additional concerns or follow-up questions related to submitting payroll payments electronically. I'm always here to help. Have a good one.

Thank you! I believe that did solve my problem.

I'm glad to hear that the solution provided by my colleague has been helpful to you,@segami,

Please feel free to reach out if you have any further questions regarding your QuickBooks account.

Wishingyou a great day and a wonderful weekend!